Narnium Terms & Conditions

Narnium Casino terms and conditions page detailing user agreement and policies

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "You") and Narnium ("We", "Us", "Our", "Casino", "Operator"). By accessing, registering, or using any services provided by Narnium, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using our services and close your account.

1. Acceptance of Terms

By creating an account on Narnium, you confirm that you are legally eligible to participate in online gambling activities in your jurisdiction. You agree to comply with all applicable laws, regulations, and these Terms. We reserve the right to modify, amend, or update these Terms at any time without prior notice. Continued use of our services following such changes constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

2.1 Age Requirements

You must be at least 18 years of age, or the legal age of majority in your jurisdiction (whichever is higher), to register an account and participate in gambling activities at Narnium. We reserve the right to request proof of age documentation at any time. Accounts found to be held by underage individuals will be immediately closed, and all winnings forfeited.

2.2 Jurisdictional Restrictions

It is your sole responsibility to determine whether online gambling is legal in your jurisdiction. By using our services, you warrant that gambling is not prohibited in your country of residence. Narnium does not accept players from jurisdictions where online gambling is illegal. Restricted territories may include but are not limited to:

  • United States of America and its territories
  • United Kingdom (unless specifically licensed)
  • France and French territories
  • Netherlands and Dutch territories
  • Countries sanctioned by international regulatory bodies
  • Any jurisdiction where online gambling is prohibited by law

2.3 Account Information

During registration, you must provide accurate, current, and complete information. You agree to maintain and promptly update your account information to ensure accuracy. Providing false, incomplete, or misleading information may result in immediate account suspension or closure. You are permitted to maintain only one account at Narnium. Multiple accounts (duplicate accounts) are strictly prohibited and will result in closure of all accounts and forfeiture of funds.

2.4 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your account access with any third party. Any activity conducted under your account is your responsibility, regardless of whether such activity was authorized by you. You must immediately notify us of any unauthorized use of your account or any other security breach.

3. Deposits and Withdrawals

3.1 Deposit Policies

All deposits made to your Narnium account must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited and may result in account closure and fund confiscation. We accept various payment methods, including credit/debit cards, e-wallets, cryptocurrencies, and bank transfers. Minimum and maximum deposit limits apply and are displayed during the deposit process. Deposits are typically processed instantly, though processing times may vary depending on the payment method selected.

3.2 Withdrawal Policies

Withdrawals must be made to the same payment method used for deposits, unless otherwise approved by our financial department. We reserve the right to request identity verification documents (KYC) before processing withdrawal requests. Standard verification documents include government-issued photo ID, proof of address, and payment method verification. Withdrawal requests are typically processed within 24-72 hours after account verification is complete. Withdrawal limits may apply based on account status, VIP level, and payment method.

3.3 Anti-Money Laundering (AML)

Narnium maintains strict anti-money laundering policies in compliance with international regulations. We reserve the right to conduct enhanced due diligence on accounts showing unusual transaction patterns. All funds must be wagered at least once before withdrawal requests will be processed, unless otherwise stated in specific bonus terms. Suspicious activities will be reported to relevant authorities and may result in account freezing and fund confiscation.

4. Bonuses and Promotions

4.1 General Bonus Terms

All bonuses, promotions, and special offers provided by Narnium are subject to specific terms and conditions, which must be reviewed before claiming any bonus. Bonuses are intended for recreational players only and may not be abused. Bonus abuse, including but not limited to creating multiple accounts to claim bonuses, will result in bonus forfeiture and potential account closure. Unless otherwise stated, wagering requirements apply to all bonuses and must be fulfilled before withdrawal of bonus funds or associated winnings.

4.2 Wagering Requirements

Wagering requirements specify the number of times bonus funds must be wagered before they can be withdrawn. Different games contribute differently to wagering requirements (e.g., slots typically contribute 100%, while table games may contribute 10-20%). We reserve the right to void bonuses and associated winnings if wagering requirements are not met within the specified timeframe or if terms are violated.

4.3 Maximum Bet Limits

While any bonus is active on your account, maximum bet limits apply. Unless otherwise specified, the maximum bet with bonus funds is typically €5 or equivalent per spin or hand. Exceeding maximum bet limits may result in bonus forfeiture and voiding of associated winnings.

5. Gameplay and Betting Rules

5.1 Game Integrity

Narnium utilizes certified Random Number Generator (RNG) technology to ensure fair and unbiased game outcomes. All games are independently tested and certified by reputable gaming laboratories. We do not guarantee wins or specific return-to-player (RTP) rates for individual sessions, though all games operate within published RTP parameters over extended play periods.

5.2 Betting Policies

All bets are final once confirmed. In the event of disconnection during gameplay, any uncompleted game rounds will be resolved according to the game rules. If a game malfunctions, all affected bets and payouts are void, and affected wagers will be refunded. You acknowledge that gambling involves risk and that losses are possible. We encourage responsible gambling and provide tools to help manage your gaming activity.

5.3 Maximum Winnings

Maximum win limits may apply to certain games, bonuses, or promotions. These limits are specified in the relevant terms and conditions. Progressive jackpot games are excluded from maximum win limits unless specifically stated. We reserve the right to pay large winnings in installments at our discretion.

6. Prohibited Activities

The following activities are strictly prohibited at Narnium and may result in immediate account closure, fund confiscation, and potential legal action:

  • Fraud and Deception: Providing false information, identity theft, or using fraudulent payment methods
  • Collusion and Cheating: Collaborating with other players, using automated betting systems, or exploiting software vulnerabilities
  • Bonus Abuse: Creating multiple accounts, coordinating bonus claims, or engaging in irregular betting patterns to abuse bonuses
  • Money Laundering: Using the casino for money laundering purposes or conducting transactions unrelated to genuine gambling activity
  • Arbitrage Betting: Exploiting pricing errors or engaging in risk-free betting strategies
  • Unauthorized Access: Attempting to access other players' accounts or casino systems without authorization
  • Chargebacks: Initiating unjustified chargebacks or payment reversals
  • VPN Usage for Restriction Bypass: Using VPN, proxy, or similar technology to circumvent jurisdictional restrictions

7. Account Closure and Suspension

7.1 Voluntary Closure

You may close your account at any time by contacting customer support. Before closure, you must withdraw all remaining funds and forfeit any active bonuses. Accounts closed due to gambling concerns (self-exclusion) will remain closed for the specified exclusion period and cannot be reopened during this time.

7.2 Operator Closure

We reserve the right to close or suspend your account at any time, with or without cause, at our sole discretion. Grounds for account closure include, but are not limited to, violation of these Terms, fraudulent activity, suspicious transactions, or requests from regulatory authorities. Upon closure, we will return any remaining genuine account balance after deducting applicable fees, charges, or amounts owed to us.

7.3 Inactive Accounts

Accounts with no login activity for 12 consecutive months are considered inactive. An inactivity fee may be charged monthly on inactive accounts with remaining balances. We will provide notice before applying inactivity fees, and you may avoid such fees by logging into your account or withdrawing funds.

8. Responsible Gambling

Narnium is committed to promoting responsible gambling practices and preventing gambling-related harm. We provide various tools to help you manage your gambling activity:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits on your account
  • Loss Limits: Establish maximum loss amounts over specified periods
  • Session Time Limits: Receive notifications after specified playing durations
  • Self-Exclusion: Temporarily or permanently exclude yourself from all gambling activities
  • Reality Checks: Periodic reminders of time and money spent gambling

If you believe you may have a gambling problem, we encourage you to seek help from organizations such as GamCare, Gambling Therapy, or Gamblers Anonymous. You may also contact our customer support team to discuss available responsible gambling tools and self-exclusion options.

9. Privacy and Data Protection

Your privacy is important to us. We collect, process, and store your personal information in accordance with applicable data protection laws, including GDPR where applicable. Personal data collected includes registration information, transaction history, gameplay data, and communication records. We use this information to operate your account, process transactions, comply with legal obligations, prevent fraud, and improve our services. We do not sell or share your personal information with third parties except as necessary to provide our services or as required by law. For detailed information about our data practices, please review our Privacy Policy.

10. Intellectual Property

All content on the Narnium website, including text, graphics, logos, images, software, and game content, is the property of the casino or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content without express written permission. The Narnium trademark and logo are registered marks and may not be used without authorization.

11. Limitation of Liability

To the maximum extent permitted by law, Narnium and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. This includes, but is not limited to, loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising from these Terms shall not exceed the amount of funds in your account balance. Some jurisdictions do not allow limitation of liability for incidental or consequential damages, so these limitations may not apply to you.

12. Force Majeure

We shall not be held liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, power failures, internet service failures, or failures of third-party service providers. During force majeure events, our obligations will be suspended for the duration of the event, and we will use reasonable efforts to minimize impact on our services.

13. Dispute Resolution

13.1 Complaint Procedure

If you have a complaint or dispute regarding our services, you must first contact our customer support team in writing, providing detailed information about your concern. We will investigate your complaint and provide a response within a reasonable timeframe, typically within 14 days. If you are not satisfied with our response, you may escalate your complaint to our licensing authority or an approved Alternative Dispute Resolution (ADR) service.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Narnium is licensed and regulated. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

13.3 Arbitration

Where applicable and permitted by law, you agree that disputes may be resolved through binding arbitration rather than in court. Arbitration proceedings shall be conducted in accordance with the rules of the relevant arbitration organization. Each party shall bear its own costs in arbitration proceedings.

14. General Provisions

14.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14.2 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative of Narnium.

14.3 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations to any third party at our discretion, including as part of a merger, acquisition, or sale of assets.

14.4 Entire Agreement

These Terms, together with our Privacy Policy, Bonus Terms, and any other policies referenced herein, constitute the entire agreement between you and Narnium and supersede all prior agreements, understandings, and representations.

15. Contact Information

If you have questions about these Terms or require assistance, please contact our customer support team through the following channels:

  • Live Chat: Available 24/7 on our website
  • Email: [email protected]
  • Contact Form: Available in your account dashboard

16. Amendments and Updates

These Terms were last updated on December 14, 2025. We reserve the right to amend, modify, or update these Terms at any time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through email notification or prominent notice on our website. Your continued use of Narnium following such changes constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates.

By using Narnium, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. If you do not agree to these Terms, you must discontinue use of our services immediately.

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